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ABOUT YOUR COFFEE

What makes a perfect cup of coffee?
The best coffee always starts with the best coffee beans. Use two level tablespoons for every 6 ounces of cold, fresh water. Brew at 200°F for proper extraction. Pick your favorite mug to enjoy your coffee. Always keep your coffee maker clean and follow the manufacturer’s instructions for brewing. Stir and serve right away for maximum aroma and flavor. Don’t forget to remove the grounds after brewing.

Where is your coffee grown?
Our team travels the world searching for the best Arabica beans in the world. Coffee grows between the Tropic of Cancer and the Tropic of Capricorn, so we source from a wide variety of regions including some of the highly sought after beans in Ethiopia, Sumatra, Kona, Jamaica and Central & South America.

How much of each type of bean are in your blends?
We do not share the exact percentages or regions of our blends—as those are our secret recipes that make our French Roast and Breakfast Blend so unique to other coffees. The only recipes we share are our single-origin coffees ;).

How is your coffee roasted?
Cameron’s Coffee is small batch roasted in European style roasters. We have some really cool roasting technology that allows us to roast dark, rich, smooth beans without ever tasting burnt. Learn more.

How is your coffee flavored?
All of our Flavored coffees are specially designed to allow each flavor to enhance the natural taste of our 100% Specialty Grade Arabica Coffee. We won’t hide the taste of the beans with syrupy flavors, instead we create special blends that allow you to enjoy the flavoring and the coffee, too. All of our flavors are a combination of natural and artificial flavors. We do not use any artificial sweeteners in our coffees, only flavoring.

What does each package color mean?
We redesigned our portfolio to clearly indicate each type of coffee. All of our Premium (Non-Flavored) coffees have blue packaging; our Flavored coffees have red; and our Sustainable coffees are in green.

Is there caffeine in your decaffeinated coffee?
Since caffeine is naturally found in the coffee plant, all decaffeinated coffees have minimal amounts of the substance. We guarantee our coffees to be 97% caffeine free.

What is our decaffeination process?
We use an indirect process to decaffeinate our coffee beans. This process involves a long water soak at near boiling temperature, where the caffeine is gradually drawn out of the coffee beans. The mixture of water and caffeine is treated to absorb the caffeine from the solution. The moisture is then heated to evaporation, removing the solution and the caffeine. Later, water is reintroduced to the beans to restore any moisture, oils, and flavors that may have been lost.

What is your satisfaction guarantee?
Our 100% satisfaction guarantee pertains to finding your perfect coffee match.

SINGLE SERVES

How do Cameron’s Single Serves work?
Cameron’s uses a coffee filter instead of a plastic cup. By using a coffee filter, our single serves work just like a drip brewer. The brewer punctures the lid, then fills the entire single serve with hot water—soaking all of the coffee grounds, then drips out the bottom to brew a full-flavored cup.

Are Cameron’s Single Serves biodegradable?
All of our Organic Single Serves are in biodegradable single serve packaging with paper lidding and a ring made of biobased materials like corn, beets and wood.

Do Cameron’s Single Serves work in all brewers?
Cameron’s Single Serves are compatible with most single serve coffeemakers including many Keurig®, Breville® BKC700, Cuisinart® SS700, Mr. Coffee® BVMC-KG1 brewers.*

What about the 2.0?
Of course! We’re transitioning, so all of our lidding with the orange ring can be used in the 2.0. We’ll use up the rest of the old lidding in the coming months, so in the future everything can brew in the 2.0. We also have the Cameron’s “Too Smart for 2.0” clip for you to use in the meantime for any old lidding. Just contact us on our website to request one.

SUSTAINABILITY

Are all of your coffees Sustainable?
While not all of our coffees are Organic or Rainforest Alliance or Shade Grown, all of our coffees are responsibly sourced. We start with partnering with farms to ensure 1) good working conditions and pay for the farmers, and 2) the tools and processes to produce a healthy crop. More importantly, we also personally invest in the communities of the farms. For the long-term sustainability of a farm, it’s about taking care of the people who work on the farm—so we ensure that the schools and medical care have enough resources for the current and future generations of coffee farmers.

What is Organic coffee?
Coffee is considered Organic if it is grown without the use of chemical substances or additives, like pesticides or herbicides. Organic coffee is packaged only after our equipment has gone through extensive cleaning in order to maintain the integrity of the beans. Rest assured, your Organic coffee is as fresh and tasty as nature intended!

What is Rainforest Alliance coffee?
Rainforest Alliance coffees protect the land, waterways and biodiversity of the environment as well as good labor standards for farmers. Coffee farms must maintain (or restore) natural forest cover to achieve 40 percent shade coverage. Farmers are not allowed to alter natural water courses, traffic wild animals, destroy ecosystems, dump untreated wastewater, or other harmful practices. Farmers must have non-discriminatory hiring practices and must pay legal minimum wages. Children under 15 cannot be hired and minors are not supposed to lift more than 20% of their body weight or have to work on steep slopes or in dangerous areas.

What is Shade Grown coffee?
Shade Grown coffee is specifically grown under a lush canopy of shade trees. This encourages natural ecological processes, making the coffee beans healthier and tastier. Shade Grown coffees are produced in a more traditional habitat, leaving forests intact and helping out the local wildlife.

What is Fair Trade coffee?
Fair Trade Organizations exist to create and develop healthy, respectful trading relationships across the world. These organizations focus on supporting coffee producers by guaranteeing fair pricing on their crop.

COFFEE TIPS

How should I store my coffee?
We recommend storing your coffee in an air tight container in the cabinet, away from the light. Room temperature is ideal for storing coffee, as cold temperatures (like your freezer) can dry out the coffee beans.

What is the shelf life of Cameron’s Coffee?
Cameron’s Coffee is guaranteed for one year from the packaging date. You can find this information on the bottom of your single serve carton or on the back of your bag.

NUTRITIONAL INFORMATION

What is the nutritional information of Cameron’s Coffee?
Have you ever wondered why you don’t see a nutritional panel on your coffee? That’s because black coffee does not have significant nutritional value. See this site for more information. However, adding cream or sugar definitely changes the nutrition of your cup!

How many cups of coffee are recommended daily?
The USDA recommends moderate daily coffee consumption (3 to 5 cups per day). Check out the bottom of page 8 in their 2015 Dietary Guidelines Report.

Is there sugar in your coffee?
All of our coffees are sugar free! We do not have any artificial sweeteners in our coffees.

How many calories are in your coffees?
There are no calories in our coffees. Zero calories in every delicious cup.

Are there carbs in your coffee?
Nope—our coffee fits into every low-carb diet. All of our coffees are free of carbs.

Do you have gluten in your coffees?
Cameron’s Coffee is 100% gluten free. No allergens here!

How much sodium is in your coffee?
There is no sodium in any of our coffees.

I have nut allergies. Can I drink your nutty flavored coffees?
There are no nut allergens in our product. We flavor all of our coffees with natural and artificial flavoring. Our nut flavorings are specifically designed so everyone can drink our deliciously, nutty coffees.

How much potassium or phosphorus is in your coffee?
We do not have any potassium or phosphorus in our coffees.

SHIPPING

Do you ship to offices or restaurants?
Absolutely, in fact we’ve made it easy for you. Instead of limiting our office and foodservice offerings for only a few items, for all orders over $500, you’ll receive 10% off. Learn more about this offer.

Do you ship outside of the United States?
We do ship internationally to Canada, but our $4 Flat Rate Ground Shipping is currently available only in the United States.

Do you ship to Alaska and Hawaii?
Yes, and our $4 Flat Rate Ground Shipping does apply to Alaska and Hawaii. However, shipping charges do increase for these states for other shipping methods. Your shipping rate is automatically calculated during the checkout process.

Do you ship to military addresses?
Yes, we are happy to ship our coffees to military addresses!

RETURN POLICY

How do I make an online order return?
We feel terrible that you didn’t think Cameron’s is the best cup of coffee in the world! Any unopened coffee purchased through CameronsCoffee.com can be returned at any time within 30 days of purchase. Please contact your Cameron’s Team at online@cameronscoffee.com or by calling (952) 374-5000. When contacting Cameron’s, be ready to share the reason for return, your order number, the date of purchase and the product UPCs for return.

To make your return, you will need to mail back your receipt and the products for return. If you are shipping product with over $50 of value, you should consider purchasing shipping insurance through your shipping provider. Your refund will be processed within 7-10 business days of receiving the returned product. For any products purchased on sale, you will only receive the price originally paid for the product.

How do I return coffee to a store?
Please contact the retail location where you purchased your coffee to return any unopened Cameron’s Coffee. Refer to the retailer’s return policy for any additional questions. If you continue to have issues with returns, please contact us through our website CameronsCoffee.com.

How do I change an online order?
If you would like to change or cancel an order, please contact our Customer Service Team (952-374-5000) within 30 minutes of placing it. We will do everything we can to accommodate your request. Please note that in order to ensure your coffee arrives in a timely manner, we begin preparing your order immediately after it is placed. This means that it may not be possible to change or cancel a processing order. If your order has already processed and you no longer want it, or would like to make an exchange, please see our Return Policies for your next steps.

ADDITIONAL QUESTIONS?
Contact your Cameron’s Team at any time with additional questions, stories or songs by emailing us at online@cameronscoffee.com. Our Team is also available by phone at (952) 374-5000 from 8:00 AM to 4:30 PM Central Standard Time.

OUR ROASTERIE

Do you offer tours?
Here at Cameron’s, while we would love to be able to show off “where the magic happens”, to anyone at any time, at this time we are only able to offer factory tours during our semi-annual warehouse sale in the spring and fall. After all, making the some of the world’s finest coffee keeps us pretty busy!

Can I purchase coffee directly from the Cameron’s Coffee facility in Shakopee?
Unfortunately, we are not a retail location or coffee shop. Please check out our Where to Buy page to find our retail partners located closest to you.
* Breville is a registered trademark of Breville Pty Ltd. Cuisinart is a registered trademark of the Conair Corporation. Mr. Coffee is a registered trademark of Sunbeam Products Inc. Keurig is a registered trademark of Keurig Incorporated. There is no affiliation between Cameron’s Coffee and the owners of the identified trademarks.