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FAQ
Subscriptions
How do I cancel or restart my subscription?
To cancel your subscription, head to your Cameron’s profile (My Account tab on the upper right corner of the site.) If you’d like to restart your subscription, simply build a new subscription and then click order!
How long will my subscription last?
Once your order and frequency is established, your subscription will last indefinitely until you cancel or change it!
Can I set up multiple subscriptions?
Yes you can, just build each subscription you’d like individually.
How do I make changes or updates to my subscription order or frequency?
To make changes or updates to your subscription, cancel your subscription in your Cameron’s profile (see above) and build a new subscription.
Can I skip or reschedule my subscription?
You can’t reschedule your subscription, however you can pause your subscription in your Cameron’s Profile.
Can I add another bag on top of my subscription order?
Yes, just purchase your additional order separately.
How can I set up a subscription to ship to a friend?
Setting up a subscription to a friend is easy! Just build a regular subscription and then make sure to enter your friend’s address into the shipping address form when you check out.
Payment
When will I be billed for my subscription order?
You will be billed for your subscription when you first order, and then on every interval following. For example, if you set up your order on the first of the month, and your frequency is monthly, you should be charged on the first of every month. If you have any issues with your billing check out your Cameron’s profile, and send us an email if you have any additional questions at online@cameronscoffee.com.
Can I use a Gift Card or Promo Code on my subscription order?
No, at the moment gift cards and promo codes are not applicable to subscription orders.
How do I add or update my subscription payment method?
You can update your payment method in your Cameron’s Profile.
Shipping and Delivery
When will my subscription ship?
Your order will be processed based on the interval of your subscription. So if your subscription is set for every two weeks, your order will be processed during the second week. Our processing times typically take 2-5 business days. Once an order has shipped, standard FedEx Ground delivery times apply.
How do I update my shipping address?
You can update your shipping address by visiting your Cameron’s Profile in our “My Account” tab on the upper right corner of the site.
I canceled my subscription, why did I still receive a shipment?
The last order paid for will be the last order shipped. If you have received a shipment following your final subscription order, please reach Cameron’s Team at any time with additional questions by emailing us at online@cameronscoffee.com. Our Team is also available by phone at (952) 374-5000 from 8:00 AM to 4:30 PM Central Standard Time.
Give a Coffee Gift
Treat the coffee lover in your life! Make their days brighter with a gifted dose of warmth and delight!
Order for the Office
Breakroom brews? Brighten your office with our delicious four pound bags of whole bean coffee scheduled and delivered.
NOT SURE WHAT TO ORDER?
Get inspired by these Blend Bundles!